Privacy Policy

Effective Date: 13 June 2025

At DSG Marketplace, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website and services.

Information We Collect

Personal Information

When you register, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Account credentials

Vendor Information

For vendor registrations, we may also collect:

  • Business name
  • Tax information
  • Bank account/payment details

Automatically Collected Information
When you visit our site, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time spent on pages
  • Referring site or search engine

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve personalized content.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Manage your account and provide customer support
  • Verify vendor applications
  • Communicate with you (order confirmations, updates, newsletters, etc.)
  • Improve website functionality and user experience
  • Detect and prevent fraud or unauthorized activities
  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. However, we may share data with:

  • Payment processors (PayPal, M-PESA, etc.)
  • Government agencies, when required by law

Third-Party Services

Our marketplace may integrate with third-party plugins and services, such as payment gateways, analytics, and vendor tools. These providers have their own privacy policies, and we encourage you to review them.

Data Security

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet can be guaranteed to be 100% secure.

Your Rights and Choices

You may:

  • Access, update, or delete your personal information by contacting us.
  • Opt out of marketing communications at any time.
  • Disable cookies through your browser settings.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions or need assistance, please contact our support team.